⏎

Why is my photo taking a long time to upload

Last updated 4 months ago

It depends on the size of the photo and the speed of your internet connection.

Size:

If you are using a really big photo (say 10mb or larger it's going to take longer to upload) Be patient it will work, there is no upper limit.

It's better if your photo image size is not that large, anything above 1mb should be good enough quality.

Speed of Connection:

If possible try and upload your photos where you have fast internet connection speeds. If this isn't possible, it will still work, but might take longer for each photo to upload.

If you're waiting longer than 5 minutes and the photo hasn't uploaded, most likely something has gone wrong. You should quit your browser and log back in and try again.

Was this article helpful?

Other questions in Photos - choosing and guidance

Minimum tech photo requirements Good photos - guidelines Bad photos - what not to use What is a Portrait image and what is landscape Why do you not accept landscape photos Do I need professional photos My photos are professional but they are too small How to check the size and type of a photo How can I check my photo format How to convert non JPEG photos Difference between KB and MB photo size Can I use photos taken on my mobile or tablet How do I upload a photo Why won't my photo upload How do I know if my photos have uploaded correctly How to change photos Additional Photos you can upload

Back to all questions

For over 25 years, we've proudly maintained and celebrated the industry's most diverse casting book featuring over 50,000 Supporting Artistes. Supplying film, TV, commercials and photographic productions across the UK.

The Casting Collective Limited.

Gensurco House, 3-5 Spafield Street, London, EC1R 4QB