What do I do in an emergency and can't make a booking

Last updated 4 months ago

WARNING: Please think very carefully before dropping out. 

We will always treat you as a professional artiste and in return expect a level of professionalism from you when working for us. It is extremely important that you attend all bookings and arrive on time.

Dropping out of any booking without good reason may result in the casting team thinking twice about booking you for future work.

Non-attendance and lateness are very damaging to our professional reputation so we enforce a strict ‘three strikes’ and you're out rule. 

If any Artiste does not attend two different bookings within a 12 month period then a written warning will be given. If the Artiste then fails to attend a third booking in that 12 month period this will result in automatic removal from our books.

However, if it's an unavoidable emergency and you need to drop out of a job it's important you tell us as soon as possible. 

If you think you cannot attend a booking you MUST call the person who booked you on their emergency mobile number to explain. You will find their emergency mobile number on your emailed details.

Our office hours are Monday to Friday 10am to 6pm.

A full list of all our emails and contacts can be found HERE:

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For over 25 years, we've proudly maintained and celebrated the industry's most diverse casting book featuring over 50,000 Supporting Artistes. Supplying film, TV, commercials and photographic productions across the UK.

The Casting Collective Limited.

Gensurco House, 3-5 Spafield Street, London, EC1R 4QB

Company registered in England and Wales, Nº03838848. © Copyright 2025 The Casting Collective Limited.